RevOps professional specializing in CRM architecture, lifecycle automation, and pipeline reporting across HubSpot and GoHighLevel. Built production systems across healthcare, recreation, and manufacturing — cutting lead response time from 24–48 hours to under 5 minutes and tech pack turnaround from 8 hours to 30 minutes. A builder-first thinker who identifies operational gaps and engineers solutions before they're asked for.
Three production systems, three different failure modes — speed, compliance, and manual documentation. Each one replaced a broken manual process with something that runs itself — and each has a working live demo below it. This page doesn't describe automation; it runs it.
Manual, slow lead intake was costing Help2Health clients outright — leads went 24–48 hours without a response, and no system existed to separate high-fit leads from the rest.
This one runs the actual intake & qualification logic. Try Medicare/Medicaid vs. other payment types to see the routing difference, and try Emergent priority to trigger the SMS escalation path.
Riders had to complete a signed waiver and a ~3-hour safety course before a paid appointment could be honored. Manual tracking meant missed completions, late certifications, and refund-driven cancellations.
Payment alone doesn't unlock the ride — the gate requires a signed waiver AND a completed safety course. Try checking the gate early and watch it hold.
Tech packs — the detailed spec documents manufacturers build from — were assembled entirely by hand. Getting one done correctly the first time took most of a working day.
Freed capacity has been reinvested into taking on additional client work and faster turnaround for existing clients.
Incomplete specs were the source of a ~45% rework rate — so the system detects missing fields at intake, before generation. Try submitting with specs missing.
